Mild-Steel(Carbon Steel), Foldable Light-Weight Frame: The modern wheelchair with a stylish foldable frame is designed for both convenience and aesthetics. Its sleek and contemporary design ensures that users can transport or carry it with ease, making it an ideal choice for those who are always on the go. The foldable frame allows for quick and effortless folding, enabling the wheelchair to fit into compact spaces such as car trunks or storage closets. This feature is particularly beneficial for individuals who travel frequently or have limited storage space at home.
Aluminum-Like Powder Coated Color: This wheelchair features a durable aluminum-like powder-coated finish, combining sleek aesthetics with enhanced protection. The high-quality coating not only gives the frame a modern metallic appearance but also provides resistance to scratches, corrosion, and daily wear. Designed for both style and longevity, this finish ensures the wheelchair maintains its premium look while withstanding various environmental conditions.
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At Infiniti RX, we aim to ensure every order meets your expectations. However, if you’re not fully satisfied with a product, this Return & Refund Policy outlines how to request a return, what items are eligible, and how refunds are processed.
Eligibility for Returns
We accept returns under the following conditions:
The return request is made within 7 days of receiving the product
The item is unused, unopened, and in its original packaging
Proof of purchase (order number or receipt) is provided
The product is not on the non-returnable list (see below)
To initiate a return, please email [insert email] with your order number and reason for return.
Non-Returnable Items
Due to health, hygiene, and safety concerns, certain products are not eligible for return, including:
Opened or used consumables and disposables
Sterile medical items
Custom-made or special-order equipment
Refurbished products sold on clearance
Items explicitly marked as “non-returnable” on the product page
If you’re unsure whether your item is returnable, please contact our support team before placing your order.
Damaged or Incorrect Products
If your order arrives damaged or you receive the wrong product, please notify us within 48 hours of delivery.
We may request:
Photographic evidence of the issue
Unboxing video (in select cases)
Return of the item before replacement
Once verified, we will offer a replacement, store credit, or full refund — depending on your preference and product availability.
Refund Process
Refunds (if approved) will be issued to your original payment method and typically take 7–10 business days to process, depending on your bank or payment provider.
Please note:
Shipping charges are non-refundable unless the return is due to our error
A restocking fee may apply for high-value or specialty items
Refunds will only be issued once the returned item is received and inspected
Exchanges
We do not offer direct exchanges. If you wish to replace an item, you may return it (if eligible) and place a new order separately.
How to Return an Item
Email [Insert email] with your order number and reason for return
Our team will review and confirm if the item is eligible
You will receive instructions for shipping the item back to us
Once received and inspected, we’ll process the refund or notify you of next steps
Customers are responsible for return shipping costs unless otherwise stated.
Need Help?
For return-related questions, contact:
Email: infoinfinitirxdubai@gmail.com
Phone: +971 58 583 9602
Business Hours: Sunday to Friday, 9 AM – 6 PM (GST)
