Track 18 essential body metrics: the scale measures body metrics including BMI, bone mass, muscle, bfr, bmr, visceral fat, subcutaneous fat, protein rate, body age, body fat
Rechargeable with USB port: the low power consumption scale can be recharged by using any Standard android USB cable.As a single rigid tempered glass bearing, the scale is easy to carry
Sensor technology for accuracy: equipped with 4 high precision sensors, the 2.0 scale ensures unmatched accuracy and reliability in the form of quick results
Multiple users data on your phone: the smart scale works with an app and compatible with android and iphone. You can install the app easily from apple store or google play by turning bluetooth on
Ultra-sleek, portable& safe: the scale sizes 302 x 240 x 2 mm and weighs 1.36 Kg. It is handy to use on the go. While its round shape corners finish makes safe for use and keep it in the home
Convenient to use: powers on automatically when you step on it and displays your body weight on an easy to view and read large lcd screen without connecting to your mobile device
Achieve your fitness goals: you can track your body weight with overall fitness monitoring. It tracks your progress over days and weeks to give you an insight of everything on your phone
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At Infiniti RX, we aim to ensure every order meets your expectations. However, if you’re not fully satisfied with a product, this Return & Refund Policy outlines how to request a return, what items are eligible, and how refunds are processed.
Eligibility for Returns
We accept returns under the following conditions:
The return request is made within 7 days of receiving the product
The item is unused, unopened, and in its original packaging
Proof of purchase (order number or receipt) is provided
The product is not on the non-returnable list (see below)
To initiate a return, please email [insert email] with your order number and reason for return.
Non-Returnable Items
Due to health, hygiene, and safety concerns, certain products are not eligible for return, including:
Opened or used consumables and disposables
Sterile medical items
Custom-made or special-order equipment
Refurbished products sold on clearance
Items explicitly marked as “non-returnable” on the product page
If you’re unsure whether your item is returnable, please contact our support team before placing your order.
Damaged or Incorrect Products
If your order arrives damaged or you receive the wrong product, please notify us within 48 hours of delivery.
We may request:
Photographic evidence of the issue
Unboxing video (in select cases)
Return of the item before replacement
Once verified, we will offer a replacement, store credit, or full refund — depending on your preference and product availability.
Refund Process
Refunds (if approved) will be issued to your original payment method and typically take 7–10 business days to process, depending on your bank or payment provider.
Please note:
Shipping charges are non-refundable unless the return is due to our error
A restocking fee may apply for high-value or specialty items
Refunds will only be issued once the returned item is received and inspected
Exchanges
We do not offer direct exchanges. If you wish to replace an item, you may return it (if eligible) and place a new order separately.
How to Return an Item
Email [Insert email] with your order number and reason for return
Our team will review and confirm if the item is eligible
You will receive instructions for shipping the item back to us
Once received and inspected, we’ll process the refund or notify you of next steps
Customers are responsible for return shipping costs unless otherwise stated.
Need Help?
For return-related questions, contact:
Email: infoinfinitirxdubai@gmail.com
Phone: +971 58 583 9602
Business Hours: Sunday to Friday, 9 AM – 6 PM (GST)
