HIGH ACCURACY SENSORS: We take pride in our high-precision sensors—the core technology that’s responsible for the accuracy of body weight scales. Equipped with 4 professional sensors provide precise measurements.
A DURABLE CHOICE: Max load capacity: 180kg and 5-mm tempered glass platform provides exceptional durability and comfort. Equipped with skin friendly feeling material on tempered glass base, scratch resistant and unique foot placement design to support from slipping, you can rely on the sturdiness of our scale. Easy to clean surface on which no water stain.
UNIQUE DESIGN: The scale’s smooth line design fits in easily with your home. The scale is equipped with an easy-to-read display with automatic on/off, low battery. Extra-large LCD screen displays your weight clearly at a glance even in dim light area;
ONE STEP RESULTS: Scale is placed on a hard, flat surface (tile, wood, floor etc.). Keep your gravity in the center of the scale and your body stable while taking measurements? Clear the scale: step on the scale until the display lights up, then step off until the scale shows “0.0.” Do this each time you are measuring your weight. Try weighing with minimal clothing & accessories (shoes, watch, mobile phone ) to support from deviation or skewed readings.
MONITOR YOUR HEALTH & FITNESS: This scale helps motivate toward your goals, save historical data, and track your daily, weekly, and monthly progress. You can easily measure and track your child’s weight without calculation, 1 scale for whole family. Place this scale in your bathroom, bedroom, or living room
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At Infiniti RX, we aim to ensure every order meets your expectations. However, if you’re not fully satisfied with a product, this Return & Refund Policy outlines how to request a return, what items are eligible, and how refunds are processed.
Eligibility for Returns
We accept returns under the following conditions:
The return request is made within 7 days of receiving the product
The item is unused, unopened, and in its original packaging
Proof of purchase (order number or receipt) is provided
The product is not on the non-returnable list (see below)
To initiate a return, please email [insert email] with your order number and reason for return.
Non-Returnable Items
Due to health, hygiene, and safety concerns, certain products are not eligible for return, including:
Opened or used consumables and disposables
Sterile medical items
Custom-made or special-order equipment
Refurbished products sold on clearance
Items explicitly marked as “non-returnable” on the product page
If you’re unsure whether your item is returnable, please contact our support team before placing your order.
Damaged or Incorrect Products
If your order arrives damaged or you receive the wrong product, please notify us within 48 hours of delivery.
We may request:
Photographic evidence of the issue
Unboxing video (in select cases)
Return of the item before replacement
Once verified, we will offer a replacement, store credit, or full refund — depending on your preference and product availability.
Refund Process
Refunds (if approved) will be issued to your original payment method and typically take 7–10 business days to process, depending on your bank or payment provider.
Please note:
Shipping charges are non-refundable unless the return is due to our error
A restocking fee may apply for high-value or specialty items
Refunds will only be issued once the returned item is received and inspected
Exchanges
We do not offer direct exchanges. If you wish to replace an item, you may return it (if eligible) and place a new order separately.
How to Return an Item
Email [Insert email] with your order number and reason for return
Our team will review and confirm if the item is eligible
You will receive instructions for shipping the item back to us
Once received and inspected, we’ll process the refund or notify you of next steps
Customers are responsible for return shipping costs unless otherwise stated.
Need Help?
For return-related questions, contact:
Email: infoinfinitirxdubai@gmail.com
Phone: +971 58 583 9602
Business Hours: Sunday to Friday, 9 AM – 6 PM (GST)
